Frequently asked questions
Answers across 4 categories for setup, AI features, security and pricing.
A fast start with Akillio
Core questions about first setup, trial accounts and daily workflows.
Does Akillio offer a free trial?
Yes. You can try every feature free for 14 days. No credit card required; your panel is ready minutes after signup.
How long does setup take?
Standard signup and basic settings finish in 2–5 minutes. CSV bulk lead import or channel integrations can be done the same day.
Can my team use it without training?
The interface is designed to be intuitive. Still, the onboarding guide, FAQ and support team are with you in the first week.
AI-powered CRM features
What you need to know about lead scoring, forecasting and task suggestions.
How does AI lead scoring work?
The system combines interaction history, source, proposal requests and profile signals into a 0–100 score. The hottest leads surface automatically.
What data power sales forecasts?
Pipeline stages, historical close rates, team activity and current opportunity data are combined into a monthly forecast.
Can task suggestions be customized?
Yes. Automatic reminders and task suggestions can be defined for specific stage transitions or behaviors.
Data security and integrations
Data protection, roles and channel connections.
Is my data safe?
Tenant isolation, role-based access and secure session management apply. Each company works in its own data space.
Which channels are supported?
WhatsApp Business, Meta (Facebook/Instagram), Telegram and email integrations are available. All messages unify in one inbox.
Is there role and permission management?
Sales rep, manager and admin roles can be defined. As the team grows, visibility and action permissions stay separately controlled.
Plans and support
Plan changes, cancellation and support processes.
Can I switch between plans?
Yes. You can move between Basic, Premium and Professional plans as your needs change.
How fast are support requests answered?
Email support is included on every plan; Premium and above add phone and priority support. Average response time is one business day.
Can I cancel anytime?
Yes. There is no commitment; you can end your subscription from the panel or by contacting support.
Write to our support team
For anything not listed here, use the contact form — we respond within one business day.
Contact us
Answer your questions by trying it live
14 days free — test AI lead scoring and channel integrations yourself.